![]() ![]() backing up your email folder or address book, and restoring it,.setting up and managing multiple email accounts or identities,.To provide you with the ability to send and receive emails, regardless of your operating system or software, you can always use our web-based email interface, called Webmail:, that we recently upgraded. If your operating system is having critical issues, if a third party program (for example your anti-virus or internet security suite) is preventing you from accessing the internet or managing your email properly, or if your computer is infected with a virus, spyware or malware, please consult a trained computer professional, or take your computer to a computer repair service center. We will not support operating system and third party software related issues. We have the assumption that your computer (hardware and software) and your connectivity equipment (modem, network interface card, telephone line, cords, etc.) are in good working condition and perfectly operational. WHAT WE SUPPORTĮarthnet supports basic email setup and operation and Internet connectivity. *The fastest way to get a call or email back is to open an online ticket.* II. In this case, please use our phone support, available at 3 extension 112. If you have a connectivity issue, we understand that using the online self-help or opening a trouble-ticket is just impossible. We answer tickets in the order they are received. The 2nd best way to get technical support is to send an email to your problem is email-related, you can still open a trouble ticket by going to our website: and clicking on " Trouble Ticket" on the left-hand side. Solve almost any problem here, 24 hours a day, 7 days a week. These help pages contain easy-to-use instructions especially for Earthnet customers. The fastest help you can get is the online self-help: It explains how to get technical support, and what sort of incidents Earthnet can or cannot support. This documents provides information for Earthnet ISP customers (Dialup and DSL subscribers). ![]()
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